Shipping and Return Policy
Shipping Policy
At The Male Collection, we are committed to ensuring that your online shopping experience is simple and enjoyable. Please review our shipping policy below for details on how we handle shipping.
Domestic Shipping
Free Shipping - We offer free standard shipping on orders over $99.
Standard Shipping - For orders under $99, a standard shipping fee applies of $9.
Estimated Delivery Time - Typically, delivery times vary between 5-7 business days for standard shipping, depending on your location.
Order Processing - Orders are processed within 1-2 business days, excluding weekends and holidays.
Contact Us
If you have any questions about your order or require assistance with tracking, please contact our customer support:
Email: contact@themalecollection.com
Phone: (877) 595-8895
Return and Exchange Policy |
We stand by the quality of our products and hope you are thrilled with your purchase. However, if you are not satisfied for any reason, we offer a straightforward return policy. Exchanges will be treated as a return and purchase, please allow 5 business days for the bank to credit back the money.
Returns
Return Request - You must request a return within 7 days of receipt.
Condition - Items must be returned in new, unused condition with all original tags and packaging. Please send the item via UPS/DHL/FEDEX and provide the tracking number for the item. We will NOT accept items where the tags have been removed.
Refunds - Once we receive the returned item and verify its condition, we will issue a 100% refund to your original payment method.
Return Shipping - We do not cover return shipping costs. Customers are responsible for shipping the return back to us.
Exchanges
Exchange Process - If you wish to exchange an item, please follow the same process as returns. Once the return is confirmed, you can place a new order for the desired item.
Return Address
Please send returns to:
The Male Collection
15520 Daniel Blvd Suite E #322
Gulfport, MS 39503
Contact Us
For any questions related to returns and exchanges, please get in touch with our support team:
- Email: contact@themalecollection.com
- Phone: 877-595-8895
Thank you for shopping at The Male Collection. Your satisfaction is our priority, and we appreciate your business.